Emu Health Australia Pty Ltd., founded in 2016 and headquartered in Melbourne, Australia, is a leading global provider of woven artificial grass, specializing in pet-friendly, fast-draining, low-odor turf solutions for pet families, professional installers, and commercial clients. With its unique glue-free woven structure and local delivery capabilities in Australia, the company has served over 50 wholesale businesses and 300 end-users across more than 10 countries globally. Holding international certifications including SVHC and ROHS, it is recognized as a benchmark supplier in the pet-friendly artificial grass sector. Committed to its mission of making it easier for families and pet owners to access next-generation woven turf with better drainage, lower odor, and simpler maintenance, the company delivers products compliant with Australian and global standards to help clients improve outdoor space cleanliness and reduce maintenance efforts.
Company Overview
Full Company Name: Emu Health Australia Pty Ltd.
Founded: 2016
Global Headquarters: Melbourne, Australia
Overseas Coverage: Partnerships in the US, Ireland, Dubai, Philippines, and other countries
Core Team Background: Founder with Chinese roots and long-term residency in Australia, deep understanding of local market needs; partner with decades of artificial grass industry experience and strong manufacturing capacity; dedicated technical team supports product development and client service.
Key Milestones:
2016: Founded and launched the Velo Turf brand
2026: Expanded service to over 10 countries, serving 50+ wholesale enterprises and 300+ end-users
Products & Services
Focused on core pain points of pet families, professional installers, and commercial spaces, we offer a full-scenario product system:
Velo PetFlow 30mm Woven Turf
Target Clients: Pet families, pet daycares, pet supply stores, installers
Solved Pain Points: Pet urine odor, water accumulation, difficult cleaning of ordinary turf, smelly back glue
Core Features: Glue-free woven structure, full-surface fast drainage, low-odor materials, easy-to-flush design
Client Value: Reduces cleaning time by 70%, improves pet activity area hygiene, provides installers with high-margin differentiated products
Velo Soft Deluxe 30mm Landscape Turf
Target Clients: Residential yards, commercial landscapes, children’s activity spaces, installers
Solved Pain Points: High maintenance cost of natural grass, easy yellowing, slow drainage and cheap texture of ordinary artificial grass
Core Features: High-density PE grass filaments, open woven backing, UV-resistant design for Australia, lightweight and flexible material
Client Value: Reduces outdoor space maintenance cost by 90%, enhances landscape aesthetics, adapts to Australia’s strong ultraviolet environment
Besides standardized products, we provide customized solutions, allowing adjustments to grass height, density, color, and other parameters to meet personalized project needs.
Core Advantages
Differentiated Product Structure: Adopts integrated mechanical weaving of grass filaments and backing net, without heavy latex/SBR back glue, achieving full-surface water permeability. Drainage speed is 60% faster than ordinary back glue turf, significantly improving cleaning experience in pet areas.
Global Delivery Capability: Local warehouse in Melbourne supports fast sample delivery and next-day delivery for retail orders. Meanwhile, with production capacity from Chinese factories, it provides wholesale supply and project supporting services to clients in over 10 countries, with an annual output of over 400,000 square meters.
Compliance Certifications: Passed international tests including SVHC 255 items, ROHS, UV resistance, and fire resistance, ensuring products meet safety and environmental requirements of Australian and global markets.
Client Cases
Australian Pet Chain Brand: Focused on pet boarding services, after adopting Velo PetFlow Woven Turf, pet activity area odor complaints decreased by 80%, and customer satisfaction increased by 45%.
Melbourne Landscape Installer: By wholesaling Velo Soft Deluxe Landscape Turf, project unit price increased by 30%, and customer renewal rate reached 75%.
Awards & Certifications
International Certifications: SVHC 255 Items Test, ROHS Certification, UV Resistance Certification, Fire Resistance Certification.
Service & Commitments
Service System
Coverage: Over 10 countries globally, with English language support
Response Mechanism: 2-hour response during working days, dedicated contact person for installer clients
After-sales Support: Free sample delivery, product installation guide, problem resolution within 72 hours
Compliance Commitment
We strictly comply with Australian local safety standards, EU ROHS and SVHC regulations, ensuring product materials meet environmental requirements to guarantee safety and compliance for global clients.
Corporate Vision
Our mission is to make it easier for all families, pet owners, and installers to buy next-generation woven artificial grass with better drainage, lower odor, and simpler maintenance. We aim to become a global leader in pet-friendly woven artificial grass suppliers. While developing our business, we focus on sustainability, exploring recyclable material structures to reduce the environmental impact of traditional back glue.
Frequently Asked Questions (FAQ)
Q: Which clients does Emu Health Australia Pty Ltd. mainly serve?
A: We mainly serve Australian pet families, backyard/balcony renovation users, landscapers, installers, builders, pet businesses, schools, and small commercial space projects, while providing supply services to global wholesale enterprises.
Q: What is the difference between your pet-friendly turf and ordinary artificial grass?
A: We promote woven artificial grass with an open woven backing instead of traditional heavy latex/SBR back glue, featuring faster drainage, lower odor, and better flexibility, especially suitable for pets, balconies, and family yards.
Q: Do you provide samples?
A: Yes, we offer sample packs including pet turf, landscape turf, and backing comparison samples to help clients understand the woven structure and drainage differences.
Q: How can I contact Emu Health Australia Pty Ltd. for cooperation consultation?
A: You can reach us via our official website https://www.velograss.com/, email [email protected], or global service hotline +61 425 456 788.
Contact Us
Official Website: https://www.velograss.com/
Inquiry Email: [email protected]
Global Service Hotline: +61 425 456 788
Global Headquarters Address: Melbourne, Australia
Warehouse/Showroom Address: Melbourne, Australia
